ANALYSIS

I use a multitude of tools and experiences that bring a comprehensive approach to evaluate systems, processes, objects, and personnel. I achieve this through a mix of initial communication with stakeholders and departments, and use this information to develop the framework for developing scope and planning resources to exceed <client/project> expectations.

COMMUNICATION

I ensure that our team develops time-sensitive seminars, conferences, and meetings designed to explicate the scope and complexities of deadlines in a unified environment for clients and team members. I develop daily business interactions to maintain a positive milieu, within a prescribed common creative atmosphere, vital to the team’s success in daily challenges, ultimately to the project, company, and client.

BUDGETING

Listening to the needs of the project’s stakeholders, I tailor a solution using a top down method for providing the needs of budget conscious clients, or a ground up design for customized turnkey solutions. These hybrid approaches are weighted towards the common voice of the client, where detail oriented solutions are applied along the common tones throughout the client’s organization.

TEAMWORK

Limiting task oriented teams to no more than 7 persons, with a wide assortment of experience and a solid rubric for life cycle development of projects enables synergistic teamwork practices and enables succinct solutions with minimal interruptions. When a group is given full control with the understanding of full accountability, time and time again the group as a whole is able to provide the necessary decisions to achieve positive progression.

INTELLIGENCE

With diverse hobbies, experiences, contacts, and interests, I bring a special perspective to providing successful solutions, on time, and above and beyond requirements. I owe my successes to borrowed approaches in scouting, mentorship, and previous successes where developing a strong approach to looking through a problem to see its solution has allowed me to approach situations with objective clarity.

ENTHUSIASM

Understanding the importance of the products and services needed of the end users and clients, and forming an environment, which highlights those needs, allows me to convey a quick, calm, succinct product. There is nothing more successful than a team with a common goal and the will to accomplish that goal as their own.

TIME

I operate on a business healthy approach of meeting the requirements of the project; both personnel/clients’ and planning/execution are balanced to achieve an overall positive relationship with the client, team members, and other staff in a warm and inviting manner.

DESIGN

heuristic evaluation

cognitive walkthrough

time and method engineering

EXPERTISE

turnkey business solutions

systems analysis

change management

communication methodologies

SKILLS

data visualization

workflow optimization

presentation

communication design

statistical analysis

sdlc methods

office suite

TOOLS

R

excel

codingbat

stackexchange

textmate

PROJECTS

six sigma black belt

javascript

pedagogy methods

COMMUNITY

inter/national disaster relief

habitat for humanity

small group leadership

logistics mgmt (NPO/NGOs)

INTERESTS

neon art bending

whitewater kayaking

large scale gourmet cooking

woodturning

hiking/camping

TEST

T

ST

EST

TEST

FedEx Ground MAR 2006 -

Freelancing - IT Development Projects JUL 2010 -

RDMS to J1EE development for optimizing data visuals highlighting revenue opportunities (inc SQL, Spring, Hibernate, Tomcat, Maven)

Southern Regional Vision Implementation Manager FEB 2010 - DEC 2011

Train terminal management and employees on new processes, follow up with previous terminals, and prepare new rollouts
Engineer new technologies while communicating between field, programmers, and corporate to exceed deadlines
Project Manager for 10 terminals with a proprietary sorting technology, while exceeding process standards, increasing staffing, and reducing task oriented processes, effecting 11% of daily package volume in the company, all on or ahead of a 10 month schedule
Restructure vendor IT infrastructure to streamline reporting, feedback, and decrease downtime by implementing self-efficacy processes
Manage budget of employees (7 direct), interact with external customers and vendors to plan and execute projects on time
Identify an SQL security hole in an outsourced employee information database, affecting +30% of FedEx Operations, saving +20M in liability

Southern Divisional Preload Quality Initiative Manager 2 FEB 2009 - JAN 2010

Retrain terminal management and employees on current processes and improve on new opportunities
SCADA process improvements using to reduce workflow of hourly workers by 50%, totaling a 5% increase across all productivity
Support 116 terminals with 20+ different personal visits resulting in streamlined adjustments with $10K savings each
FAST Team Manager - Peak Season 2009

Dock Service Manager 2 JAN 2007 - JAN 2009

Encompass all aspects of customer service to ensure proper delivery of the customers’ package(s)
Developed streamlined applications for inventory and daily workflows enabling users to visualize current and potential issues in real time

P/T Service Manager JUL 2006 - DEC 2006

P/T Package Handler MAR 2006 - JUN 2006

Direct influence to the success of an independent contractor workforce and correctly load external facing customers’ packages

Harris Teeter JUN 2002 - MAR 2006

Grocery Manager Dec 2003MAR 2006

Lead a team of six clerks to ensure proper ordering, stocking, rotation, and appearance of the Grocery Department with a $15M+ inventory
Manage three adjacent stores and retrain employees on the proper procedures, methodologies, and system processes

Customer Service Clerk JUN 2002 - NOV 2003

Assist a team of 10+ associates on the front line while ensuring the customers’ needs/wants are met and exceeded

Winn-Dixie JUN 2002 - MAR 2003

Grocery Manager

Lead a team of six clerks to ensure proper ordering, stocking, rotation, and appearance of the Grocery Department with a $15M+ inventory
Manage three adjacent stores and retrain employees on the proper procedures, methodologies, and system processes

Customer Service Clerk

Assist a team of 10+ associates on the front line while ensuring the customers’ needs/wants are met and exceeded

Technologies / Compliance / Certification

type	Name	Start Date	Current/End Date	Elapsed Time	Version(s)	Personal Rating	Project
technology	J2EE	November, 2011		TODO	1.5, 1.6, 1.7	2	Contractor Optimization
technology	JS	April, 2012		TODO	1.8.x	1	Resume Builder
compliance	CIP	May, 2008	August, 2011	TODO		2	Protection
certification	Red Cross	May, 2007	April, 2013	TODO	First Aid, CPR	3
compliance	ANSI	November, 2007	August, 2010	TODO		2
certification	ISO	May, 2007	August, 2010	TODO	9000, 9001	2
certification	DOT	June, 2006	April, 2013	TODO	USA, NC	3
compliance	OSHA	June, 2007	April, 2012	TODO	USA, NC, TN	2
compliance	NERC	April, 2006	April, 2012	TODO	USA, NC	2
certification	Leadership Principles	January, 2008		TODO		3
certification	Forklift	April, 2001		TODO		3
certification	Pallet Jack	April, 2001		TODO		3
certification	Tugger	April, 2006		TODO		3
technology	Excel	April, 1998		TODO	VBA	3	Numerous
technology	Microsoft suite	April, 1998		TODO		3	Numerous
technology	R	September, 2008		TODO	VBA	2	Statistical Analysis
technology	SQL	August, 2010		TODO	mySQL, server, msSQL/Sybase/tSQL	3	Numerous
technology	Eclipse	August, 2009		TODO	Helios and Indigo for Classic, Java, J2EE, JS	2	Numerous
technology	Maven	August, 2010		TODO	2, 3	2	Contractor Optimization
technology	XML	August, 2009		TODO	1.0, 1.1	2	Numerous
technology	Spring	August, 2010		TODO	2.5, 3.0, 3.1	2	Contractor Optimization
technology	Hibernate	August, 2010		TODO	3.x, 4.x	2	Contractor Optimization
technology	Tomcat	August, 2010		TODO	5.5, 6, 7	2	Numerous
technology	CSS	January, 1997		TODO	1, 2, 3	3	Numerous
technology	HTML	January, 1997		TODO	3, 4, 5	2	Numerous
technology	XHTML	January, 2010		TODO	1.0, 1.1, 5	2	Numerous
technology	SCADA	January, 2007		TODO	Distributed, Networked	2	Numerous